18 Professional Ways to Say “No Worries” in an Email

In emails, the way you respond to thanks or apologies can shape how people see you. “No worries” is a common response, but there are many other ways to convey the same message with a tone that fits the situation and your relationship with the person you’re talking to.

This article explores 18 different ways to say “no worries,” whether someone is thanking you or apologizing, and provides examples of how to use each one in an email. Each alternative offers a unique way to be polite, professional, or informal, depending on what’s needed.

Is It Professional to Say “No Worries”?

The phrase is generally considered informal and polite. It is more casual than formal, which means it might not always fit in strictly professional or traditional business settings.

Using “no worries” is best in situations where the relationship between the sender and recipient is already somewhat relaxed or if the company culture supports a more casual tone. It’s suitable for communication with colleagues you know well, or in less formal industries, such as creative fields or startups.

When responding to an apology, it helps in conveying forgiveness or that the issue is not a big deal. Similarly, when someone thanks you, saying “no worries” implies that the help or action was no trouble at all. This phrase is most appropriate in emails, instant messages, or other written forms where a casual tone is acceptable.

Here’s an example of how to use “no worries” when replying to an apology via email:

Hi Emily,

Thank you for letting me know about the delay. No worries at all, I understand things can get hectic. Let’s just aim for a new timeline that works for both of us.

Best regards,


  • Conveys a laid-back, understanding attitude.
  • Helps maintain a friendly relationship with the recipient.
  • Shows that you’re approachable and easygoing.


  • May not be suitable for very formal or traditional business settings.
  • Could be perceived as too casual or unprofessional with senior management or in certain industries.
  • Risk of misunderstanding in cultures where directness is valued over casualness.

Sometimes, finding an alternative to “no worries” might be necessary, especially in more formal contexts or when communicating with someone you’re not as familiar with.

18 Other Ways to Say “No Worries” in an Email

Depending on whether you’re looking for an alternative to “no worries” to use as a reply to an apology or a reply to someone thanking you for help, some alternatives may fit better than others.

Here are the alternatives that are better suited as a reply to apologies:

  1. It’s okay
  2. It’s all right
  3. No issue
  4. All good
  5. Nothing to worry about
  6. No harm done

These alternatives are better suited as a reply to someone thanking you for helping them:

  1. No problem
  2. You’re welcome
  3. My pleasure
  4. Happy to help
  5. Not a problem
  6. Of course
  7. Absolutely
  8. Sure thing
  9. Anytime
  10. No trouble at all
  11. Happy to be of service
  12. Don’t mention it

1. It’s okay

Compared to “no worries,” “It’s okay” is a simple and polite way to accept an apology. It’s direct and conveys forgiveness without any fuss.

This alternative is suited for both informal and formal settings, making it a versatile option. It works well in emails to colleagues, friends, or even clients to quickly move past a minor issue or misunderstanding. “It’s okay” is best used in situations where you want to minimize the significance of the mistake and encourage a positive shift in the conversation.

Example of use:

Hi Logan,

I appreciate your email, and it's okay. Let's focus on how we can prevent similar issues in the future.


2. It’s all right

“It’s all right” is very similar to “It’s okay” but adds a slightly more reassuring tone. It’s equally polite and informal.

Use this phrase when you want to convey a sense of understanding, especially in situations where the apology is for something minor. It’s perfect for emails where maintaining a friendly or supportive atmosphere is important. “It’s all right” fits well in messages to team members or peers, as it promotes a forgiving and positive work culture.

Here’s how it might appear in an email:

Hi Clara,

Thank you for letting me know. It's all right, let's just make sure it's addressed for next time.

Kind regards,

3. No issue

“No issue” communicates that whatever happened is not causing any ongoing problems. It’s a bit more informal than “no worries” and directly addresses any concerns.

This phrase is particularly effective in situations where you want to quickly move on from the topic of the apology. It’s best used with colleagues or acquaintances in a work setting, especially in emails or digital communication where brevity is appreciated. “No issue” helps to keep the tone light and focused on future solutions rather than dwelling on past mistakes.

An example:

Hey Jordan,

I got your note, and no issue. Let's just keep communication open in the future.


4. All good

“All good” is an even more casual and laid-back way to express that you’re not upset about the situation. It’s very informal and conveys a very easygoing attitude.

This alternative is best for communications with close colleagues or in environments where a casual tone is the norm. It’s great for emails that aim to quickly dismiss any worries following an apology, particularly when you want to reassure the sender that everything is fine and there are no hard feelings. “All good” is excellent for promoting a positive and forgiving workplace culture.

For instance:

Hi Zoe,

Thanks for your message, and all good. Let's just ensure we're on the same page moving forward.

Take care,

5. Nothing to worry about

“Nothing to worry about” is a reassuring and slightly more formal alternative that helps to put the recipient at ease. It’s more detailed and emphasizes that there’s no issue moving forward.

Use this phrase in situations where you want to offer comfort or reassurance to someone who may be particularly concerned about their mistake. It’s suitable for emails with colleagues, clients, or anyone who might benefit from a bit of extra reassurance. This phrase can help smooth over more significant concerns by making it clear that the issue has not affected your relationship or the project’s outcome.

Here’s a sample message:

Hello Felix,

I've reviewed everything, and it's nothing to worry about. We all make mistakes, let's focus on the next steps.

Best wishes,

6. No harm done

“No harm done” implies that the mistake or issue had no negative consequences. It’s a bit more informal but still very polite and understanding.

This alternative is excellent for responding to apologies where you want to completely dismiss any notion of fault or blame. It’s particularly effective in team settings or when communicating with peers, as it fosters a non-judgmental atmosphere. “No harm done” is great for emails where maintaining or repairing a positive relationship is key, and you wish to move past the incident entirely.

A fitting example:

Hello Mia,

Thank you for addressing this, but really, no harm done. We all learn and grow from these experiences.


7. No problem

This alternative is as casual and as polite as “no worries.” It’s a common way to acknowledge someone’s thanks without making a big deal out of it.

In the context of a reply to someone thanking you, “no problem” works well with colleagues you know well or in less formal settings. It’s suitable for emails and instant messages among team members or friends. We recommend using it when the help provided was minor or expected as part of your usual interactions.

Here’s a short example:

Hey Mark,

No problem at all, I'm glad I could assist!


8. You’re welcome

“You’re welcome” is a classic and polite response that fits almost every situation. It’s slightly more formal than “no worries” but still broadly applicable.

This phrase is versatile and can be used in both formal and informal settings. It’s perfect when you want to acknowledge the thanks professionally without being too casual. It’s suitable for emails, letters, and face-to-face communication. We recommend it for interactions with clients, managers, or people you don’t know well.

Here’s a sample message:

Hello Julia,

You're welcome! It was my pleasure to help out.

Warm regards,

9. My pleasure

“My pleasure” conveys a sense of joy or satisfaction derived from helping. It’s more formal and significantly warmer than “no worries.”

Because of its warmth, “my pleasure” is ideal for responses to thank you messages where you want to emphasize that helping was genuinely enjoyable for you. This phrase is particularly well-suited for customer service emails, communications with clients, or whenever you want to leave a positive, lasting impression. It’s a sign of professional courtesy and warmth.


Hello Harrison,

It was my pleasure to assist with your request.


10. Happy to help

Similar to “no worries,” “happy to help” is casual and conveys that you were glad to assist. It adds a bit of extra warmth to your response.

This alternative is best used when you want to make the recipient feel comfortable about asking for help in the future. It’s suitable for informal settings or when communicating with teammates or people you have a friendly relationship with. Emails, chat messages, and informal notes are great places to use this phrase. We recommend it for fostering a supportive environment.

Here’s an email example:

Hi Carla,

I was happy to help, don't hesitate to reach out anytime!


11. Not a problem

Very similar to “no problem,” this phrase is laid-back and polite. It reassures the person thanking you that helping was not an inconvenience.

“Not a problem” fits best in casual or semi-formal situations. It’s a good choice for internal emails, messages to colleagues, or when you’re dealing with someone you have a relaxed relationship with. This phrase helps to keep the tone friendly and approachable. We recommend it for conversations where maintaining a light atmosphere is important.

A casual response might look like this:

Hey Alex,

Not a problem at all, glad I could support!


12. Of course

“Of course” is a simple, polite way to acknowledge thanks. It suggests that helping was obvious or expected, without any trouble on your part.

This phrase can be used in both informal and formal situations. It’s perfect for when you want to convey that the help you provided was a given and that you’re always available to assist. It’s suitable for emails and verbal communication alike, especially in environments where teamwork and collaboration are valued. It’s a good fit for any setting where you want to emphasize your willingness to support others.

Example email:

Hello Sam,

Of course, anytime you need assistance, just let me know!


13. Absolutely

“Absolutely” is a strong, affirmative response that also conveys enthusiasm. It’s polite and slightly more formal than some other options.

This alternative works well when you want to strongly affirm that you were happy to help and would be willing to do so again. It suits professional emails, especially when responding to colleagues or clients in a way that conveys certainty and positivity. It’s great for reinforcing a positive work environment or customer relationship.

Here’s how you might use it:

Hello Ellie,

Absolutely, it was no trouble at all. Happy to support!


14. Sure thing

“Sure thing” is an informal and friendly way to respond to thanks. It suggests confidence and readiness to help again in the future.

Because of its casual nature, “sure thing” is best for informal interactions, such as with coworkers you have a close relationship with or in less traditional work environments. It’s a good choice for internal emails or messages that aim to maintain a friendly, supportive tone. This phrase helps keep communication light and personable.

A friendly email example:

Hey Jenna,

Sure thing! Always here if you need anything else.


15. Anytime

“Anytime” is a generous and polite way to tell someone that you’re always available to help. It’s casual yet carries a warm tone.

This response is great for building or maintaining a positive relationship, showing that you’re reliable and approachable. It’s suitable for conversations with peers, subordinates, or in a service-oriented context where you want to emphasize your readiness to assist. Whether in email, text, or face-to-face, “anytime” conveys a welcoming attitude.

For example:

Hi Oliver,

Anytime, glad to be of assistance!


16. No trouble at all

“No trouble at all” is a gracious, polite way to dismiss any thanks for your help, indicating that it was not a burden.

This phrase is well-suited for formal and informal settings alike, especially when you want to emphasize that providing help was easy and you’re happy to do it again. It’s perfect for emails, letters, or direct communication, particularly in customer service or when dealing with clients to reinforce a positive experience.

Here’s a polite response:

Hello Patrick,

No trouble at all, I’m just happy I could help!

Warm regards,

17. Happy to be of service

“Happy to be of service” conveys a sense of satisfaction in having been able to assist. It is more formal and conveys a high level of politeness and professionalism.

This expression is ideal for interactions where you want to emphasize the quality of service or support you’re providing. It’s particularly effective in customer service emails, formal communications with clients, or anytime you want to leave a professional impression. It signals a commitment to being helpful and accommodating.

An example of this in use:

Dear Mr. Thompson,

I am happy to be of service. Please don’t hesitate to contact me for further assistance.

Kind regards,

18. Don’t mention it

“Don’t mention it” is a modest and polite way to respond, implying that the help you provided was not a big deal.

This phrase is great for informal situations or with people you have a friendly relationship with. It’s a way to downplay your efforts and suggest that you would do it again without second thought. While it’s casual, it can also be used in more formal settings as a way to convey humility and willingness to assist further. It’s suitable for emails, casual conversations, and even in customer service contexts where a relaxed, friendly tone is appreciated.


Hi Zoe,

Don't mention it! Always happy to help a team member out.

Take care,

Final Thoughts

Choosing the right way to say “no worries” in an email depends on who you’re talking to and what the situation is. The alternatives we’ve discussed offer a range of options from formal to informal, each with its own tone and context. Using these phrases correctly can help you maintain good relationships and communicate more effectively. Whether you’re accepting an apology or acknowledging thanks, the key is to pick a response that fits the moment and keeps the conversation positive.

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